Global OneCleaning
Privacy Policy
Last updated: July 28, 2026
Information we collect
We collect the information needed to answer inquiries, provide quotes, schedule cleaning visits, and support customers. This may include your name, phone number, email address, service address, booking details, home size, service preferences, messages, and billing details handled through our booking provider.
BookingKoala
Online booking is powered by BookingKoala. When you open or complete a booking, BookingKoala may collect booking, contact, scheduling, and payment-related information according to its own privacy and security practices. We use that information to schedule, confirm, complete, and support your cleaning service.
PostHog analytics
We may use PostHog to understand how visitors use the website and booking flow. After you allow analytics, PostHog may collect page views, selected click and booking interactions, Web Vitals, device and browser information, referring pages, approximate location derived from network data, and privacy-masked session replays. Input values are masked, and the third-party BookingKoala form is excluded from replay capture. We use this information to improve reliability, user experience, and marketing performance.
Google Ads
We may use Google Ads, including conversion tracking and remarketing, to measure ad performance and show relevant ads. Google may use cookies or similar technologies to connect visits, ad clicks, and conversions. You can manage Google advertising preferences through Google's ad settings.
Cookies and similar technologies
Our site and third-party tools may use cookies, pixels, local storage, or similar technologies for booking functionality, analytics, ad measurement, fraud prevention, and site performance. Google Consent Mode keeps analytics and advertising storage denied until you allow it. We store your choice in local storage so it remains in effect on later visits.
How we use information
- Provide quotes, booking, reminders, customer support, and cleaning services.
- Confirm service details, access instructions, schedule changes, and follow-ups.
- Improve the website, booking flow, service quality, and advertising campaigns.
- Keep records needed for business, tax, insurance, legal, and safety purposes.
Sharing
We share information only as needed with service providers that help us operate the business, including BookingKoala, analytics providers such as PostHog, advertising platforms such as Google Ads, hosting providers, payment processors, and professional advisors. We do not sell customer information.
Your choices
You can request access, correction, or deletion of your personal information by contacting us at info@globaloneon.com. Some records may be retained where required for business, legal, tax, insurance, security, or dispute-resolution purposes.
at any time to allow or decline optional analytics and advertising storage.