Global OneCleaning

Privacy Policy

Last updated: June 2, 2026

Information we collect

We collect the information needed to answer inquiries, provide quotes, schedule cleaning visits, and support customers. This may include your name, phone number, email address, service address, booking details, home size, service preferences, messages, and billing details handled through our booking provider.

BookingKoala

Online booking is powered by BookingKoala. When you open or complete a booking, BookingKoala may collect booking, contact, scheduling, and payment-related information according to its own privacy and security practices. We use that information to schedule, confirm, complete, and support your cleaning service.

PostHog analytics

We may use PostHog to understand how visitors use the website and booking flow. PostHog may collect event data such as pages viewed, buttons clicked, device and browser information, referring pages, approximate location derived from network data, and session activity. We use this to improve reliability, user experience, and marketing performance.

Google Ads

We may use Google Ads, including conversion tracking and remarketing, to measure ad performance and show relevant ads. Google may use cookies or similar technologies to connect visits, ad clicks, and conversions. You can manage Google advertising preferences through Google's ad settings.

Cookies and similar technologies

Our site and third-party tools may use cookies, pixels, local storage, or similar technologies for booking functionality, analytics, ad measurement, fraud prevention, and site performance. You can limit cookies in your browser, though some booking features may not work as expected.

How we use information

• Provide quotes, booking, reminders, customer support, and cleaning services.
• Confirm service details, access instructions, schedule changes, and follow-ups.
• Improve the website, booking flow, service quality, and advertising campaigns.
• Keep records needed for business, tax, insurance, legal, and safety purposes.

Sharing

We share information only as needed with service providers that help us operate the business, including BookingKoala, analytics providers such as PostHog, advertising platforms such as Google Ads, hosting providers, payment processors, and professional advisors. We do not sell customer information.

Your choices

You can request access, correction, or deletion of your personal information by contacting us at info@globaloneon.com. Some records may be retained where required for business, legal, tax, insurance, security, or dispute-resolution purposes.