Global OneCleaning

Terms of Service

Last updated: June 2, 2026

Services

Global One provides residential cleaning services in Toronto. Service scope, timing, pricing, availability, and add-ons are confirmed during booking and may vary based on home condition, access, service area, and customer instructions.

Booking and pricing

Website prices and calculator estimates are approximate unless confirmed in BookingKoala or directly by our team. Final pricing may change if the home size, condition, requested scope, frequency, add-ons, parking, access, or timing differs from the booking details.

Customer responsibilities

• Provide accurate booking details, contact information, access instructions, and service address.
• Ensure safe access to the home and disclose hazards, delicate surfaces, pets, alarms, or restricted areas.
• Secure valuables, fragile items, cash, medications, documents, and irreplaceable property before service.

Rescheduling and cancellations

Please contact us as soon as possible if you need to change or cancel a booking. Fees may apply for late cancellations, lockouts, unsafe conditions, or visits that cannot be completed because access was not available.

Satisfaction follow-up

If something important was missed, contact us promptly with details and photos where helpful. We may offer a follow-up, correction, or other reasonable resolution depending on the issue and service scope.

Limits

We are not responsible for pre-existing damage, normal wear, improperly installed fixtures, unstable furniture, delicate items not disclosed before service, or damage caused by unsafe or inaccessible conditions. Nothing in these terms limits rights that cannot be limited under applicable law.

Privacy

Our use of booking, analytics, advertising, and customer information is described in the Privacy Policy.